About Joan

For more than 25 years, Joan Frye Williams has been a successful librarian, consultant, vendor, planner, trainer, evaluator, and user of library services. Since 1996, she has been an independent consultant specializing in innovation, technology, and the service needs and preferences of non-library "civilians." ...read more


Joan’s services are designed to smooth the transition from where libraries are today to where they need to be tomorrow. If you are ready to focus on the future of your services, facilities, staffing, management, partnerships, or budget, Joan can get you started, get you unstuck, or facilitate a comprehensive planning and design process. Think of it as change insurance. ...read more

New & Next

  • Free Webinar: Life After Desk

    We’ve all heard how progressive libraries are experimenting with new ways to deliver service.  Recent years have brought news of shrinking circ desks, roving reference, virtual branches, after-hours lockers, unattended kiosks, information neighborhoods, zone staffing, imbedded librarians, and other service ...read more