About Joan

For more than 25 years, Joan Frye Williams has been a successful librarian, consultant, vendor, planner, trainer, evaluator, and user of library services. Since 1996, she has been an independent consultant specializing in innovation, technology, and the service needs and preferences of non-library "civilians." ...read more

Services

Joan’s services are designed to smooth the transition from where libraries are today to where they need to be tomorrow. If you are ready to focus on the future of your services, facilities, staffing, management, partnerships, or budget, Joan can get you started, get you unstuck, or facilitate a comprehensive planning and design process. Think of it as change insurance. ...read more

New & Next

  • What’s Finnish for Engaging?

    I’ve had my eye on plans for the new Helsinki Central Library.  I particularly like the way they’ve engaged the public, kept people apprised of what they’re up to,  and provided updates on how the project is progressing.  Check it out ...read more