Workshops & Presentations
Joan is an engaging speaker and trainer on the subject of library and information strategies, systems, policies, and innovative practices, with special emphasis on the future of library services. She has appeared many times as a keynote speaker at national and international library conferences, and regularly conducts seminars and workshops on topics such as:
- Future trends in library and information services.
- Innovation and risk-taking in the library environment.
- New techniques for outstanding customer service.
- Asset-based collaboration.
- Market research techniques for libraries.
- Library project management.
- Information technology for library administrators.
- Mastering communications with IT staff.
- Training adults to use library resources.
- Choosing the right technologies and services for your environment.
For samples of Joan’s workshop materials and presentation style, go to the Infopeople website.
Joan’s preferred presenter’s set-up:
- Podium
- Side table
- Computer with MS PowerPoint on the side table
- Data projector and screen
- Fixed or lavaliere microphone, but only if the audience is 50+ people or the acoustics are especially bad
- Diet Coke
