Archived Webcasts & Webinars

Seeing the Big Picture

Value-Added Facilitation

Failing in the Right Direction

Measurements that Matter: Analyzing Patron Behavior

Life After Desk:  Implementing the New Service Models

Leadership Meets Imagination

Scale Up! 10 Ways to Increase Your Impact without Increasing Your Workload

Tell Me Something I Don’t Know – Meaningful Community Engagement  (joint presentation with George Needham)

Libraries in a Post-Print World  (joint presentation with George Needham)

Libraries and Economic Recovery: Supporting Entrepreneurs  (joint presentation with George Needham)

Conflict Resolution Techniques  (joint presentation with George Needham)

Top Tech Trends for the Non-Technical

Successful Middle Management  (joint presentation with George Needham)

Partnerships and Collaborations in Tough Times (joint presentation with George Needham)

Revitalizing the Library Experience  (joint presentation with George Needham)

Taking Your Ideas to the Next Level  (joint presentation with George Needham)

Resurrecting Reference  (joint presentation with George Needham)

Challenging the Assumptions of Legacy Librarianship  (joint presentation with George Needham)

So You Want to Be a Consultant

Perceptions and Realities: Confronting the New Library Environment  (joint presentation with George Needham)

Technology Trendspotting

Piggyback Technologies: Getting the Most from the Systems You Already Have

Productivity Technologies: Handling the Workload without Adding Staff 

Convenience Technologies: New Tools for Outstanding Customer Service